Sony has apologised for a chaotic PS5 pre-order experience over this past week, at the same time assuring (potential) customers that more stock is on the way.
“Let’s be honest: PS5 preorders could have been a lot smoother. We truly apologize for that,” Sony said in a tweet. “Over the next few days, we will release more PS5 consoles for preorder – retailers will share more details.”
Sony was underfire for a frenzied and last-minute pre-order rush, after repeated assurances that customers would receive notice before pre-orders went live. In reality, PS5 pre-orders went live shortly after last week’s PS5 Showcase despite Sony taking to social media and saying pre-orders would start the next day.
“More PS5s will be available through the end of the year,” Sony also advised.
Here in Australia, we’ve been told by some retailers that stock is accounted for past a 2020 release, but we’ll keep you posted if their forecasts change.
The PS5 heads to store shelves on 12 November.