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343’s Ross on Halo matchmaking issues: Oops. Sorry.

Bonnie Ross, Head of 343 Industries, took to Xbox Wire today to apologise for Halo: The Master Chief Collection matchmaking issues.

“With the initial release of Halo: The Master Chief Collection, however, we have not delivered the experience you deserve,” Ross said. “I personally apologize for this on behalf of us all at 343 Industries.  Our team is committed to working around the clock until these issues are resolved.”

Ross then outlined how 343 is addressing problem.

“We continue to partner with the Xbox platform team to analyze all data to make ongoing server-side adjustments to continually improve the matchmaking experience,” she said. “We are also preparing additional content updates that will address existing campaign, UI, and other issues to improve the overall experience.  With each update we will carefully analyze data to confirm that the improvements we’re seeing internally are also happening with fans at home.”

We reviewed Halo: The Master Chief Collection here.



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Steve Wright

Steve's the owner of this very site and an active games journalist for the past ten years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.