If you’re having issues with Grim Fandango Remastered Sony has you covered

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Grim Fandango Remastered is out today for PS Vita and PS4, but reports have emerged online of users suffering issues with their pre-orders and pre-loads of the game.

A support thread has been posted on the PlayStation forums offering assistance to those affected players. The first and major step is to redownload the game followed by a few simple steps as follows:

If you pre-downloaded the game:

  • On your console, delete all Grim Fandango data from your system.
  • From a web browser, open the PlayStation Store (https://store.sonyentertainmentnetwork.com) and sign in.
  • Mouse over your Online ID in the top right of the page and choose the [Download List] option. Once you’ve signed in, you can also get to your download list by click this link: https://store.sonyentertainmentnetwork.com/#!/en-us/download/list. Note: You must do this step via the [Download List] and not from the game page, or it will not work.
  • Find Grim Fandango (PS4) in Download List and click the [Download to Your PS4] button. If your Primary PS4 is on or in Rest Mode, the game will automatically download.

If you pre-ordered and did not pre-download, or purchased the game after its launch:

  • From a web browser, open the PlayStation Store (https://store.sonyentertainmentnetwork.com) and sign in.
  • Mouse over your Online ID in the top right of the page and choose the [Download List] option. Once you’ve signed in, you can also get to your download list by click this link: https://store.sonyentertainmentnetwork.com/#!/en-us/download/list. Note: You must do this step via the [Download List] and not from the game page, or it will not work.
  • Find Grim Fandango (PS4) in Download List and click the [Download to Your PS4] button. If your Primary PS4 is on or in Rest Mode, the game will automatically download.

Grim Fandango Remastered is available today for Linux, Mac, PC, PS Vita and PS4.