Update 2: All’s not well.
The Xbox Live service status page is now listing the following issues:
- Limited signing in; creating, managing, or recovering an account; search
- Limited buying items, redeeming codes, or downloading purchases
We’ll update as we learn more.
Update: All’s now well.
Good news! Accessing digital games should be working like normal. We're done Tweeting for the night, but will be back in 6 hours to help.
— Xbox Support (@XboxSupport) March 21, 2017
Original story: Xbox Live users are having troubles launching digital games, it’s been confirmed.
While the Xbox Live service page says troubles are limited to “Browsing the Xbox Games Store” and “Downloading items that you have already purchased”, the Xbox Support Twitter account says it also applies to launching said content.
The proper teams are aware that users are unable to launch purchased content. Keep up with the investigation here: https://t.co/99xfLMWcZW
— Xbox Support (@XboxSupport) March 21, 2017
Users are already lamenting the issue is occurring on Mass Effect: Andromeda‘s launch day in North America.
We’ll keep you posted.
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