Microsoft offering digital refunds in Xbox and Windows Stores to Xbox One Insiders

Microsoft is trialling digital refunds via its Xbox Games and Windows Stores.

The Xbox One Insider program is currently testing refunds, according to a photo posted on the Xbox One subreddit. Refunds apply to full games and apps only and not on add-on content such as DLC or Season Passes.

The self-service refund program has been designed to “provide a quick, simple way of returning a digital product,” according to Microsoft.

Here’s the policy in full:

• Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
• DLC, season passes, and add-ons are not eligible for self-service refunds.
• The game or app must be downloaded and launched before requesting a self-service refund.
• You must wait for at least 1 day after the game or app’s release before requesting a self-service refund.
• Certain Windows 10 apps may not be eligible for self-service refunds.
• Microsoft reserves the right to block access for users who abuse self-service refunds.

We’ll let you know when the refund policy gets a full release.