Update: “We are aware that certain players are experiencing issues pre-downloading Forza Motorsport 7 on Windows 10 PCs,” a Turn 10 representative told Stevivor. “We’re actively working with the Windows Store team to investigate and resolve as quickly as possible.”
We’ll keep you posted.
Original story: Forza 7 pre-loads on Windows 10 aren’t exactly working as planned. In fact, they’re outright broken.
Since Turn 10’s announcement that the game was able to begin downloading ahead of launch, players have encountered numerous errors. A quick scan of the Forza Subreddit and the game’s official forums confirms as much.
“I’ve started downloading the game (not the demo) a few hours ago. I was at 20 go. And now it started from 0. For no reason,” user Cooly08 wrote. “Oh boy. Same story again. They just can’t do someting [sic] working on Windows Store.”
In most cases, as Cooly08 described, the download will stop halfway through, error out and then begin the download process from scratch. As you might expect, those of us with shoddy internet or data caps are losing their minds; Forza 7 may very well clock in at over 100GB even if a download goes smoothly.
An unofficial fix on a Windows 10 PC is to reset the Windows Store cache by hitting Windows + R, then “wsreset”. There’s no guarantee that’ll work, however.
If you’ve got data caps in place, it’s probably best to cancel your pre-load and wait until word back from Microsoft that things are working as expected. We’ll, of course, keep you posted. Pre-loading on Xbox One seems to work just fine.