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Amazon is finally confirming launch Xbox Series X and PS5 orders

Amazon Australia has today sent emails to customers who were successful in securing a PlayStation 5 or Xbox Series X at launch.

“This email is to confirm that stock for your *order number* for Xbox Series X/PlayStation 5 Console has been secured,” reads the email sent to pre-orderers, who were previously in the dark as to their order status, including this reporter.

While this confirms you have a console coming your way as part of the launch wave, the retailer warned there may be shipping delays.

“As we continue to adhere to guidance from local health authorities, some of our delivery times may be longer than usual and you might not receive your item on the release day.”

Other retailers, including EB Games and JB Hi-Fi, have also warned that delivery consoles might not arrive on release day due to current shipping delays. As well as social distancing requirements, it’s a very busy week for couriers with the Xbox Series X/S (10 November), PlayStation 5 (12 November), and iPhone 12 mini (13 November) all launching.

Amazon didn’t open sales at the same time as other retailers, choosing to do it suddenly later in the day. When it did, pre-orders only lasted around two minutes for the Xbox Series X, and not much longer for the PS5.

Ignore the current status on your order, and refer to the email to ensure you have a launch console. Regardless of if it says “not yet shipped” or has an estimated date, a more accurate date won’t be displayed until the console is shipped.

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About the author

Ben Salter

Ben has been writing about games in a professional capacity since 2008. He even did it full-time for a while, but his mum never really understood what that meant. He's been part of the Stevivor team since 2016. You will find his work across all sections of the site (if you look hard enough). Gamertag / PSN ID: Gryllis.