Update 2: Another data window has come and gone, but Telstra customers can apply for a new one from today.
The latest round of extra data will last until 30 June and you have until 20 June to apply for it.
Update 1: Good news and bad news — the extra data Telstra has provided is scheduled to end soon (bad news), but users can get an extended offer of data (good news) in the coming days.
“You can apply for another 25GB of data from 19th April,” Telstra said in a message to post-paid mobile customers today.”
The data — at least on pre-paid mobile — can be applied for via the “Extra Data During COVID-19” section of the My Telstra or Telstra 24×7 apps.
Original story: Telstra has upped broadband limits for consumer and small business broadband and mobile internet customers, it has recently advised.
From 19 March, home broadband users — including ADSL, NBN and Cable — will receive unlimited data caps until 30 April 2020 for no additional charge. Additionally, eligible pensioners with a Telstra home phone plan will also be able to make unlimited local, national and 13/1300 calls between 19 March and 30 April.
Also from 19 March, post-paid mobile customers will receive an extra 25GB of data that can be used within the next 30 days. There is a catch — post-paid customers will have to apply for the additional data via the Telstra 24/7 or My Telstra app from 19 March until 31 March. The data “will be available within 24 hours,” Telstra advised.
Finally, Telstra pre-paid mobile customers will receive an extra 10GB of additional data on a $40 charge. Like post-paid customers, pre-paid consumers will also need to apply for the extra data using Telstra 24×7 or My Telstra apps.
Update: The mobile offer is now live; you can apply for your extra data right here.
“The data… will help facilitate videoconferencing; voice over Wi-Fi, and cloud connectivity, all important tools when working from home or in isolation,” Telstra advised. “COVID-19 is a global challenge, we are all affected, and we all need to play our part in the response.”