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Xbox One’s Achievements are broken: not unlocking, unlocking days later or not attributing gamerscore

A waft of reports have hit the Internet over the last week, and they all seem to claim one thing: the Xbox One’s Achievements system is broken.

Users have taken to a variety of forums to complain about issues.

Some say Achievements in Halo: The Master Chief Collection, like those that should unlock at the completion of a level, simply aren’t. Others are reporting that the Achievements unlock hours or even days later.

I myself had Halo’s “Bite the Hand” Achievement unlock as I was watching Hulu Plus… two days after playing The Master Chief Collection last.

While Microsoft hasn’t said anything official on the matter, a number of Xbox Community Ambassadors have said this is a known issue, at least among their volunteer base.

“Yes, if I’m right, nearly everyone who has been lucky enough to play HALO: MCC has run into this problem,” Ambassador Nine Eight Nine said to one user.

While not identifying as an Ambassador, WOW DYLAN’s response of “there was a problem yesterday with Achievements not only yourself were having these problems but everyone else on Xbox one. Your Achievement should unlock by itself in a couple of days some are already unlocking for others. I’ve had this problem too and my achievements unlocked after awhile no need to worry” is listed as a suggested answer on Xbox.com’s forums.

The issues seem to have started at Halo: TMCC‘s launch, but aren’t limited to that game; users are complaining of similar problems in new-release titles like The Walking DeadD4: Dark Dreams Don’t Die and Assassin’s Creed: Unity.


Again, I can confirm problems with Unity last night; despite fulfilling the requirements for two co-op Achievements, neither would unlock. A check of both the Xbox One’s Achievement app and iOS’s SmartGlass both revealed that “Something went wrong” when trying to access Achievement lists. Moreover, a check today shows those two Achievements in question apparently did unlock yesterday.

A user advising of a problem inside The Walking Dead, RICM0NKEY, said that he’s had in-game Achievements unlock, but not their respective gamerscore.

“If i [sic] snap my achievements in game it shows 1000/1000 and 48/48 BUT my total gamerscore still shows 25 less, if i look at my achievements full screen from the dashboard it shows all tiles coloured and unlocked BUT says 975/1000 and 47/48, still with the total gamerscore for my tag 25 short,” he said.

We’ve gone to Microsoft for comment on the issue.

Have you had any problems with Xbox One Achievements in the last week?


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Steve Wright

Steve's the owner of this very site and an active games journalist nearing twenty (TWENTY!?!) years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.