Razer exposes personal info of around 100,000 customers

Hardware manufacturer Razer has accidentally exposed the personal details of approximately 100,000 customers, a report from cybersecurity consultant Volodymyr Diachenko suggests.

A server without adequate protection provided access to customers’ full names, email addresses, phone numbers, internal ID numbers, order numbers, order details, billing addresses and shipping addresses. Credit card information doesn’t appear to have been available, though the personal information was accessible to all for more than three weeks before being identified.

“We were made aware by Mr. Volodymyr of a server misconfiguration that potentially exposed order details, customer and shipping information. No other sensitive data such as credit card numbers or passwords was exposed,” an statement provided to Diachenko by Razer reads. “The server misconfiguration has been fixed on 9 Sept, prior to the lapse being made public.

“We would like to thank you, sincerely apologize for the lapse and have taken all necessary steps to fix the issue as well as conduct a thorough review of our IT security and systems. We remain committed to ensure the digital safety and security of all our customers.”

While the breach was corrected before information of it was made public, Diachenko nonetheless warns that affected Razer customers should be suspicious of potentially malicious emails or messages in the fallout of this matter.

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Steve Wright

Steve's the owner of this very site and an active games journalist for the past ten years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.