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Mediatonic will refund those impacted by Fall Guys auto-buy bug

The worst microtransactions are the ones you've haven't even initiated.

Fall Guys auto-buy bug has impacted numerous players, leading to developer Mediatonic stated it will honour refund requests made a result of the issue.

The bug has impacted those who’ve inspected premium purchase items, somehow buying the items even though the user hasn’t actually initiated the purchase process.

Reddit user ChunkyPeat said that Mediatonic initially said his “purchases” would stick.

“You have stated that this is a ‘bugged purchase’ and a ‘known issue’. Neither of these things is the case,” reads an alleged response to a ticket the user filed.

Since that time, Mediatonic has acknowledged the issue and has promised to “make it right”.

“We heard your feedback on accidental purchases – and we’re sorry,” a tweet reads. “We’re improving the store design to prevent this. All refund requests for cosmetics from 21st June 2022 will be honoured until we improve the store.”

Mediatonic will also provide all players with a GRANDIS cosmetic, as seen above.

To reqeuest a refund, head here.

Fall Guys is available on Windows PC via Epic Games Store, Xbox One, Xbox Series S, Xbox Series X, PS4, PS5 and Switch.

Fall Guys

21 June 2022
PC PS4 PS5 Switch Xbox One Xbox Series S & X
 

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Steve Wright

Steve's the owner of this very site and an active games journalist nearing twenty (TWENTY!?!) years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.