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GOG refund policy updated; full refunds up to 30 days after purchase

GOG has updated its refund policy, allowing full refunds on game purchases made within the last 30 days.

“Everyone at GOG believes in a ‘gamers-first’ approach. It means that every part of our store is designed with gamers in mind and your purchase safety and satisfaction come first for us,” an email to customers began.

“The latest update to our voluntary Refund Policy adds another piece to this customer-friendly experience. And it all sums up in one sentence: starting now, you can get a full refund up to 30 days after purchasing a product, even if you downloaded, launched, and played it. That’s it.”

If you’re curious to learn more, there’s an FAQ article that accompanied the mailout.



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Steve Wright

Steve's the owner of this very site and an active games journalist for the past ten years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.