Microsoft today detailed how to send in your Surface Pro 1-3 power cords as part of a voluntary recall.
The recall is only for the AC power cord portion of a Surface Pro charger, and applies to “AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2 and Microsoft Surface Pro 3 devices sold before 15 July 2015.”
Basically, it’s the bit circled below:
The recall is in effect because the AC power cords can overheat if wound too tightly.
“Microsoft will provide one AC power cord replacement free of charge for each eligible Surface Pro device that you own,” the company confirmed. “No proof of damage is required to receive a replacement AC power cord.”
If you have more than one Surface Pro — or in my case, additional chargers — you’ll need to submit multiple forms.
To get started with your replacement(s), head to the Surface power cord recall splash page and sign in with your Microsoft credentials. More information can also be found on the splash page.
This article may contain affiliate links, meaning we could earn a small commission if you click-through and make a purchase. Stevivor is an independent outlet and our journalism is in no way influenced by any advertiser or commercial initiative.
