Microsoft will close all physical Microsoft Stores worldwide, with its local Sydney, NSW store to become an Experience Centre instead.
In a statement, Microsoft said it will “continue to support customers online, with retail team members working remotely and at Microsoft corporate locations,” and that it will “reimagine spaces that serve all customers, including operating Microsoft Experience Centers in London, NYC, Sydney, and Redmond campus locations.”
“Our sales have grown online as our product portfolio has evolved to largely digital offerings, and our talented team has proven success serving customers beyond any physical location,” Microsoft Corporate Vice President David Porter said in regards to the decision.
“We are grateful to our Microsoft Store customers and we look forward to continuing to serve them online and with our retail sales team at Microsoft corporate locations.”
The Sydney-based Microsoft Store is located in the CBD’s Pitt Street Mall.
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