Blizzard says toxicity inside Overwatch is improving, though there’s still a ways to go.
Game Director Jeff Kaplan admits as much in his latest developer video, saying toxicity is improving, but things aren’t as “great as they should be.”
New console reporting tools and pre-emptive warnings are helping to curb abuse, Kaplan said. He added that reports of abuse in competitive play are up 20%, and abuse through in-game chat has reduced by 17%.
“It’s starting to work much better, and it’s actually having a big impact on the community,” Kaplan explained. “We know those numbers are not as great as they could be, we know the problem is not solved and that things aren’t perfect, but it’s getting a lot better. And a lot of the initiatives that we’re doing here at Blizzard are starting to make a difference.”
Overwatch is available on Windows PC, Xbox One and PS4.
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