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“Non critical” features disabled, more servers being added to SimCity as EA tries (and fails) to keep up with demand

It’s safe to say that yesterday’s SimCity launch in Australia and New Zealand mirrored launches in other regions in the world… in that it wasn’t very good.

Customers who’d purchased SimCity hopped onto their computers yesterday only to find that too many people were trying to use too little servers. Since the game requires always-on internet and access to EA’s servers, gamers were finding they could not actually play the game they’d bought.

Electronic Arts has outlined how they’re planning to rectify this issue. First, a hotfix is being deployed that will disable some “non-critical gameplay features” in-game, said a Community Manager on the EA forums. Said features seem to be in-game leaderboards, achievements and region filters, though EA has said that disabling these items will “in no way affect your core gameplay experience.”

Additionally, Senior Producer Kip Katsarellis has taken to the EA forums to confirm that EA and Maxis are “deploying more servers over the coming two days which will alleviate many of the ongoing issues” that gamers are experiencing.

“We are also paying close attention to all the bug reports we are receiving from our fans. We’ve already pushed several updates in the last few days. Our live ops team is working 24/7 to resolve issues and ensure that bug fixes roll into the game as quickly as possible,” Katsarellis continued.

In the wake of these server issues, Amazon.com has currently suspended sales of the digital download version of SimCity after receiving many complaints.

What are you thoughts on the current state of SimCity?


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Steve Wright

Steve's the owner of this very site and an active games journalist nearing twenty (TWENTY!?!) years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.