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Ubisoft apologises for Assassin’s Creed: Unity’s problematic launch with (decent) freebies

Ubisoft today emailed Assassin’s Creed: Unity gamers apologising for the game’s shaky launch, offering freebies as compensation for issues.

“I want to sincerely apologize on behalf of Ubisoft and the entire Assassin’s Creed team. These problems took away from your enjoyment of the game, and kept many of you from experiencing the game at its fullest potential. We’ve been working hard to fix the problems players are reporting, and the patches we have released so far have resolved many of them,” said Yannis Mallat, CEO of Ubisoft Montreal & Toronto.

“The launch of Assassin’s Creed Unity was a highly-anticipated moment for me and for our development teams around the world who dedicated a tremendous amount of energy, passion and skill to the game’s creation,” he continued.

Mallat also offered the game’s “Dead Kings” DLC to anyone who owns Unity. Those that already have access to the content via the game’s “Season Pass” can choose a free previously-released Ubisoft game. Titles in that selection include The Crew, Far Cry 4, Watch Dogs, Assassin’s Creed Black Flag, Rayman Legends and Just Dance 2015.

Additionally, Mallat also confirmed that Unity‘s “Season Pass” will no longer be available for purchase.

An FAQ on freebie availability has been posted here.

What do you think of Ubisoft’s apology?


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Steve Wright

Steve's the owner of this very site and an active games journalist nearing twenty (TWENTY!?!) years. He's a Canadian-Australian gay gaming geek, ice hockey player and fan. Husband to Matt and cat dad to Wally and Quinn.